Terms & Conditions
Last updated: September 5, 2025
1. Acceptance of Terms
By accessing and using the services provided by Unanimous Communication PK (unanimous communications), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
unanimous communications provides the following services:
- Live Chat Support
- Customer Support
- Virtual Assistance
- SEO Services
- Call Center Services
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information
- Maintain the security of your account
- Use our services for lawful purposes only
- Not interfere with or disrupt our services
- Respect intellectual property rights
- Comply with all applicable laws and regulations
4. Payment Terms
Payment terms and conditions:
- All fees are payable in advance unless otherwise agreed
- Prices are subject to change with 30 days notice
- Late payments may result in service suspension
- Refunds are subject to our refund policy
- All payments are non-transferable
5. Service Level Agreement
Our service commitments:
- 24/7 availability for critical services
- Response time within 2 hours for urgent matters
- 99.9% uptime for online services
- Regular performance monitoring and reporting
- Proactive issue resolution
6. Intellectual Property
Intellectual property rights:
- All content on this website is owned by unanimous communications
- Custom software developed remains client property
- Our methodologies and processes are proprietary
- Client data and information remain confidential
- No unauthorized use of our intellectual property
7. Confidentiality
We are committed to maintaining the confidentiality of your business information. All client data, trade secrets, and proprietary information will be protected and not disclosed to third parties without your explicit consent, except as required by law.
8. Limitation of Liability
unanimous communications shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, incurred by you or any third party, whether in an action in contract or tort, even if we have been advised of the possibility of such damages.
9. Termination
Either party may terminate this agreement:
- With 30 days written notice
- Immediately for material breach
- Upon mutual agreement
- For non-payment of fees
10. Dispute Resolution
Any disputes arising from this agreement shall be resolved through good faith negotiations. If resolution cannot be reached, disputes shall be settled through binding arbitration in accordance with the laws of Pakistan.
11. Governing Law
This agreement shall be governed by and construed in accordance with the laws of Pakistan. Any legal proceedings shall be brought in the courts of Lahore, Pakistan.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
13. Contact Information
For questions about these Terms & Conditions, please contact us:
Email: legal@unanimous communications.org
Address: Lahore, Punjab, Pakistan
Phone: +92 XXX XXX XXXX